The People Metrics a 100-Person Company Should Actually Track
Six numbers, each pointing at a specific part of the system. Not a dashboard project — a way of finding out what is failing before someone resigns.
Francisco Campos
Author
Built growing companies from the inside: first employee to COO at Onport through its acquisition by Farfetch.
Co-founder — Organisation & Operations
Six numbers, each pointing at a specific part of the system. Not a dashboard project — a way of finding out what is failing before someone resigns.
Francisco Campos
Six systems, in a specific order. Building them in the wrong sequence is the most common and most expensive mistake in this size range.
Francisco Campos
Delegation fails when the task moves and the standard stays in the founder's head. The work is writing down the judgement, not handing over the to-do list.
Francisco Campos
Unclear roles do not announce themselves. They show up as slow decisions, duplicated work and performance conversations nobody can evidence.
Francisco Campos
Most restructures move boxes and leave the decisions where they were. A structure only scales when ownership, decision rights and interfaces are designed together.
Francisco Campos
Tell us where the organisation is. We reply with an honest read on whether we can help.