Author
Built growing companies from the inside: first employee to COO at Onport through its acquisition by Farfetch.
Co-founder — Organisation & Operations
A policy is a decision written down once, so managers stop deciding case by case. These are the eight to write first, with the template each one should follow.
Francisco Campos
An interim HR director covers a gap full time for a fixed period; a fractional Chief People Officer is senior leadership on a part-time basis, with no end date implied. Which one fits depends on size, stage and the problem you are actually solving.
Francisco Campos
A compliance audit checks files and contracts. An organisational diagnostic checks whether the way the company is managed still fits its size. Growing companies usually need the second one first.
Francisco Campos
A hybrid working policy is where a company writes down the decisions it is already making badly, one case at a time. Here is what it has to settle, and the rule that makes it hold.
Francisco Campos
Six numbers, each pointing at a specific part of the system — starting with the one everybody asks about first. Not a dashboard project: a way of finding out what is failing before someone resigns.
Francisco Campos
Six systems, in a specific order. Building them in the wrong sequence is the most common and most expensive mistake between twenty and three hundred people.
Francisco Campos
Delegation fails when the task moves and the standard stays in the founder's head. The work is writing down the judgement, not handing over the to-do list.
Francisco Campos
Unclear roles do not announce themselves. They show up as slow decisions, duplicated work and performance conversations nobody can evidence.
Francisco Campos
Most restructures move boxes and leave the decisions where they were. A structure only scales when ownership, decision rights and interfaces are designed together.
Francisco Campos
Tell us where the organisation is. We reply with an honest read on whether we can help.