Category
Structure, spans and layers, ownership, decision rights and the interfaces between teams.
Unclear roles do not announce themselves. They show up as slow decisions, duplicated work and performance conversations nobody can evidence.
Francisco Campos
Most restructures move boxes and leave the decisions where they were. A structure only scales when ownership, decision rights and interfaces are designed together.
Francisco Campos
The People Diagnostic establishes where the organisation is constrained, and what to fix first.