Category
Goal setting, expectations by level, calibration, promotion decisions, and the small number of indicators that show whether the People system is working.
Calibration is where ratings stop being one manager's opinion and become comparable across teams. Ninety minutes, a fixed agenda, and every rating explainable to the person who receives it.
Ana Reis
Six numbers, each pointing at a specific part of the system — starting with the one everybody asks about first. Not a dashboard project: a way of finding out what is failing before someone resigns.
Francisco Campos
A performance management framework is only as good as the conversation it produces. Here is the whole process, with a review template, a rating scale and twelve example comments.
Ana Reis
The People Diagnostic establishes where the organisation is constrained, and what to fix first.